×


 x 

Shopping cart

Sales & marketing

Results 529 - 552 of 1517

Sales & marketing

Hardcover. The ultimate social media field guide for nonprofits with 101 ways to engage supporters, share your mission, and inspire action using the social web 101 Social Media Tactics for Nonprofits features 101 actionable tactics that nonprofits can start using today, and most of the featured resources are free. Num Pages: 224 pages, Illustrations. BIC Classification: KJS; KJVX. Category: (P) Professional & Vocational. Dimension: 228 x 161 x 21. Weight in Grams: 402.
Format
Hardback
Publication date
2012
Publisher
John Wiley & Sons Inc
Edition
1st Edition
Number of pages
224
Condition
New
SKU
V9781118106242
ISBN
9781118106242
Hardback
Condition: New

€ 40.99
€ 31.72

Paperback. Num Pages: 240 pages, Color photos and illustrations throughout. BIC Classification: KJSA; TRP. Category: (G) General (US: Trade). Dimension: 280 x 203 x 21. Weight in Grams: 1157.
Format
Paperback
Publication date
2010
Publisher
Blast Books,U.S. United States
Number of pages
240
Condition
New
SKU
V9780922233359
ISBN
9780922233359
Paperback
Condition: New

€ 32.36

Hardcover. Num Pages: 199 pages, tables. BIC Classification: KJSM. Category: (G) General (US: Trade). Dimension: 222 x 155 x 29. Weight in Grams: 490.
Format
Hardback
Publication date
2009
Publisher
New Century Publications India
Number of pages
199
Condition
New
SKU
V9788177082159
ISBN
9788177082159
Hardback
Condition: New

€ 46.99
€ 30.26

paperback. Offers the focus for an organisation's Total Quality Management process; the achievement of 'world-class' customer satisfaction. This book draws from actual case studies of leading companies. Num Pages: 204 pages, biography. BIC Classification: KJSU; TGB. Category: (P) Professional & Vocational. Dimension: 158 x 323 x 19. Weight in Grams: 336.
Format
Paperback
Publication date
1996
Publisher
Springer United Kingdom
Edition
1994th Edition
Number of pages
204
Condition
New
SKU
V9780412786303
ISBN
9780412786303
Paperback
Condition: New

€ 123.76

Hardback. Offers the focus for an organisation's Total Quality Management process; the achievement of 'world-class' customer satisfaction. This book draws from actual case studies of world leading companies. Num Pages: 204 pages, biography. BIC Classification: KJSU; TGB. Category: (P) Professional & Vocational. Dimension: 234 x 156 x 12. Weight in Grams: 476.
Format
Hardback
Publication date
1994
Publisher
Chapman and Hall United Kingdom
Number of pages
204
Condition
New
SKU
V9780412589201
ISBN
9780412589201
Hardback
Condition: New

€ 126.34

Hardback. Series: International Series in Quantitative Marketing. Num Pages: 224 pages, biography. BIC Classification: KJS. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly. Dimension: 234 x 156 x 14. Weight in Grams: 520.
Format
Hardback
Publication date
1990
Publisher
Kluwer Academic Publishers United States
Number of pages
224
Condition
New
SKU
V9780792390763
ISBN
9780792390763
Hardback
Condition: New

€ 127.00

Paperback. Offers practical guidance to help you develop customer service training. This title features dozens of field-tested exercises, games, activities, icebreakers and assessment instruments that also help you teach employees the importance of customer service and improve their performance. Num Pages: 224 pages, Illustrations. BIC Classification: KJSU. Category: (P) Professional & Vocational. Dimension: 296 x 210 x 13. Weight in Grams: 618.
Format
Paperback
Publication date
2006
Publisher
Taylor & Francis Ltd United Kingdom
Number of pages
224
Condition
New
Edition
1st Edition
SKU
V9780750663632
ISBN
9780750663632
Paperback
Condition: New

€ 75.42

Paperback. This study addresses the question of why the troubling figure of Aunt Jemima has endured in American culture. The author traces the evolution of the mammy from her roots in Old South slave reality and mythology to Aunt Jemima's symbolic role in the Civil Rights movement. Series: American South Series. Num Pages: 221 pages, Illustrations, port. BIC Classification: 1KBB; HBTB; JFC; JFSL3; KJSA. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 229 x 152 x 16. Weight in Grams: 354.
Format
Paperback
Publication date
1998
Publisher
University of Virginia Press
Condition
New
SKU
V9780813918112
ISBN
9780813918112
Paperback
Condition: New

€ 34.07

Paperback. This book develops a typology of crisis narratives (accounts of blame, stories of renewal, victim narratives, heroic tales, and memorials), that provide an organizing framework for analyzing crises and understanding how competing stories battle for dominance in the wake of a disaster. Series: High Reliability and Crisis Management. Num Pages: 216 pages. BIC Classification: KJM; KJP; KJSP. Category: (G) General (US: Trade). Dimension: 231 x 152 x 23. Weight in Grams: 316.
Publisher
Stanford Business Books
Format
Paperback
Publication date
2016
Edition
1st Edition
Condition
New
SKU
V9780804799515
ISBN
9780804799515
Paperback
Condition: New

€ 39.05

Hardback. This book develops a typology of crisis narratives (accounts of blame, stories of renewal, victim narratives, heroic tales, and memorials), that provide an organizing framework for analyzing crises and understanding how competing stories battle for dominance in the wake of a disaster. Series: High Reliability and Crisis Management. Num Pages: 216 pages. BIC Classification: KJM; KJP; KJSP. Category: (G) General (US: Trade). Dimension: 5817 x 3887 x 20. Weight in Grams: 454.
Format
Hardback
Publication date
2016
Publisher
Stanford University Press United States
Number of pages
216
Condition
New
SKU
V9780804788922
ISBN
9780804788922
Hardback
Condition: New

€ 167.44

Hardcover. Expert advice for financial advisors looking to make the most of social media platforms Social media is everywhere.3. 5 billion pieces of content are shared on Facebook each week, 22 million professionals are networking on LinkedIn, and 140 million tweets are posted every day. Series: Bloomberg Financial. Num Pages: 304 pages, Illustrations. BIC Classification: KFF; KJS; KNST. Category: (P) Professional & Vocational. Dimension: 236 x 160 x 25. Weight in Grams: 548.
Format
Hardback
Publication date
2012
Publisher
Bloomberg Press United States
Edition
1st Edition
Number of pages
304
Condition
New
SKU
V9781118208014
ISBN
9781118208014
Hardback
Condition: New

€ 54.60
€ 46.84

Paperback. Shares the secret to sales success: don't just build relationships with customers. This title argues that classic relationship-building is the wrong approach. Num Pages: 240 pages, illustrations. BIC Classification: KJS. Category: (P) Professional & Vocational; (U) Tertiary Education (US: College). Dimension: 233 x 155 x 18. Weight in Grams: 318.
Format
Paperback
Publication date
2013
Publisher
Portfolio Penguin
Condition
New
SKU
9780670922857
ISBN
9780670922857
Paperback
Condition: New

€ 21.99
€ 13.83

Paperback. Conventional Wisdom holds that to increase loyalty, companies must "delight" customers by exceeding service expectations. But no matter how exciting special deals may be, the "dazzle factor" does not solve customer problems.This book presents a breakthrough idea about how to win customer loyalty. Num Pages: 256 pages. BIC Classification: KJS. Category: (P) Professional & Vocational; (U) Tertiary Education (US: College). Dimension: 233 x 153 x 19. Weight in Grams: 344.
Publisher
Portfolio Penguin
Number of pages
256
Format
Paperback
Publication date
2013
Condition
New
SKU
V9780241003305
ISBN
9780241003305
Paperback
Condition: New

€ 21.99
€ 16.21

Paperback. Based on new CEB research from thousands of B2B marketers, sellers and buyers around the world, this book shows you how to find these 'mobilizers' and equip them with the tools to effectively challenge their own organizations on your behalf. Num Pages: 288 pages. BIC Classification: KJS. Category: (P) Professional & Vocational; (U) Tertiary Education (US: College). Dimension: 154 x 234 x 24. Weight in Grams: 376.
Publisher
Penguin Books Ltd
Format
Paperback
Publication date
2015
Condition
New
SKU
V9780241196564
ISBN
9780241196564
Paperback
Condition: New

€ 21.99
€ 16.17

Hardcover. In this title the authors offer a five-stage process that links the key elements of customer satisfaction measurement with market strategy and product development for business success. It shows managers how to develop a good relationship with their customers. Series: University of Michigan Business School Management S. Num Pages: 240 pages, Illustrations. BIC Classification: KJSU. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 232 x 154 x 23. Weight in Grams: 540.
Format
Hardback
Publication date
2000
Publisher
John Wiley & Sons Inc United States
Edition
1st Edition
Number of pages
240
Condition
New
SKU
V9780787953102
ISBN
9780787953102
Hardback
Condition: New

€ 48.99
€ 38.26

Paperback. Series: Financial Times Series. Num Pages: 240 pages, Illustrations. BIC Classification: KJSU. Category: (P) Professional & Vocational. Dimension: 234 x 154 x 18. Weight in Grams: 470.
Publisher
FT Press
Number of pages
240
Format
Paperback
Publication date
2012
Edition
01st Edition
Condition
New
SKU
V9780273775089
ISBN
9780273775089
Paperback
Condition: New

€ 26.20

Hardcover. Attract and retain affluent customers and clients Much has changed since the original The Art of Selling to the Affluent was published. The financial crisis has affected the affluent as well as the less affluent. Num Pages: 256 pages, Illustrations. BIC Classification: KJS. Category: (P) Professional & Vocational. Dimension: 235 x 156 x 23. Weight in Grams: 446.
Format
Hardback
Publication date
2014
Publisher
John Wiley & Sons Inc United States
Edition
2nd Edition
Number of pages
256
Condition
New
SKU
V9781118744826
ISBN
9781118744826
Hardback
Condition: New

€ 30.99
€ 24.41

Paperback. Brand success = business success. A simple equation, but identifying those winning qualities is not easy. This title applies a range of criteria including financial success, longevity, technological advancement, new product development, work place revolution and mass communication. Num Pages: 304 pages, black & white illustrations. BIC Classification: KJS. Category: (G) General (US: Trade). Dimension: 213 x 141 x 22. Weight in Grams: 368.
Publisher
Kogan Page Ltd
Number of pages
304
Format
Paperback
Publication date
2011
Edition
2nd Edition
Condition
New
SKU
V9780749462871
ISBN
9780749462871
Paperback
Condition: New

€ 32.99
€ 28.07

Paperback. What do Coca-Cola, McDonald's, IBM, Microsoft and Virgin have in common? Yes, they are all global giants, but what they are less recognized for are all those branded products they've launched that have bombed. This title takes a riveting look at how such disasters occur. It gives an inside story of 100 major brand blunders. Num Pages: 256 pages, black & white illustrations. BIC Classification: KJS. Category: (G) General (US: Trade). Dimension: 214 x 140 x 19. Weight in Grams: 316.
Publisher
Kogan Page Ltd United Kingdom
Number of pages
256
Format
Paperback
Publication date
2011
Edition
2nd Edition
Condition
New
SKU
V9780749462994
ISBN
9780749462994
Paperback
Condition: New

€ 32.99
€ 28.06

Hardcover. Youth is no longer an age it's a commodity

YouthNation is an indispensable brand roadmap to the youth-driven economy. Num Pages: 320 pages, illustrations. BIC Classification: KJS. Category: (P) Professional & Vocational. Dimension: 238 x 166 x 31. Weight in Grams: 508.

Publisher
John Wiley & Sons Inc
Format
Hardback
Publication date
2015
Edition
1st Edition
Condition
New
SKU
V9781118981146
ISBN
9781118981146
Hardback
Condition: New

€ 24.99
€ 20.65

Paperback. Multiply the effectiveness of your campaigns with marketing automation Marketing automation technology has been shown to dramatically increase lead conversions and average deal sizes as well as improving forecasting and customer segmentation. A subset of CRM, it focuses on defining, scheduling, segmenting, and tracking marketing campaigns. Num Pages: 312 pages, black & white tables, figures. BIC Classification: KJS. Category: (P) Professional & Vocational. Dimension: 235 x 189 x 16. Weight in Grams: 434.
Publisher
John Wiley & Sons Inc United States
Number of pages
360
Format
Paperback
Publication date
2014
Edition
1st Edition
Condition
New
SKU
V9781118772225
ISBN
9781118772225
Paperback
Condition: New

€ 25.99
€ 18.48

Paperback. .
Publisher
Marshall Cavendish United Kingdom
Number of pages
214
Format
Paperback
Publication date
2010
Edition
1st Edition
Condition
New
SKU
V9780462099743
ISBN
9780462099743
Paperback
Condition: New

€ 19.99
€ 15.59

Paperback. Num Pages: 209 pages. BIC Classification: CBW; KJSA. Category: (P) Professional & Vocational. Dimension: 197 x 130 x 17. Weight in Grams: 220.
Publisher
Marshall Cavendish United Kingdom
Number of pages
209
Format
Paperback
Publication date
2010
Condition
New
SKU
V9780462099736
ISBN
9780462099736
Paperback
Condition: New

€ 11.99
€ 10.62

Hardback. The proven B2B sales growth plan that builds on the success of Predictable Revenue, the breakout bestseller hailed as "Silicon Valley's sales bible" (Inc.com) Num Pages: illustrations. BIC Classification: KJC; KJH; KJS; PBT. Category: (P) Professional & Vocational. Dimension: 166 x 240 x 29. Weight in Grams: 484.
Publisher
McGraw-Hill Education
Format
Hardback
Publication date
2016
Edition
1st Edition
Condition
New
SKU
V9781259835643
ISBN
9781259835643
Hardback
Condition: New

€ 25.99
€ 24.45

Subscribe to our newsletter

News on special offers, signed editions & more!