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Human Resource Management in Service Work (Management, Work and Organisations)
Marek Korczynski
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Description for Human Resource Management in Service Work (Management, Work and Organisations)
Paperback. This text aims to fill a gap in the market for a book on HRM in the service sector. The focus on human resource management is important to an understanding of the service economy, and is becoming an important, but neglected, area in terms of textbooks. Series: Management, Work and Organisations. Num Pages: 256 pages, references. BIC Classification: KJMV2. Category: (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 232 x 157 x 15. Weight in Grams: 390.
This book fills a gap in the market for a long overdue book on HRM in the service sector. The focus on human resource management is essential to aid any understanding of the service economy and with increasing numbers of courses focusing on services rather than manufacturing, it is fast becoming a very important and neglected area in terms of textbooks.
This book fills a gap in the market for a long overdue book on HRM in the service sector. The focus on human resource management is essential to aid any understanding of the service economy and with increasing numbers of courses focusing on services rather than manufacturing, it is fast becoming a very important and neglected area in terms of textbooks.
Product Details
Publisher
Palgrave Macmillan
Number of pages
256
Format
Paperback
Publication date
2001
Series
Management, Work and Organisations
Condition
New
Number of Pages
237
Place of Publication
, United Kingdom
ISBN
9780333774410
SKU
V9780333774410
Shipping Time
Usually ships in 4 to 8 working days
Ref
99-2
About Marek Korczynski
MAREK KORCZYNSKI lectures in Employment Relations at Loughborough University.
Reviews for Human Resource Management in Service Work (Management, Work and Organisations)
'...a must read for all those who wish to aquire a deep understanding of the nature of customer service work.' - Joe Wallace, Industrial Relations Journal