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Online Dispute Resolution For Business: B2B, ECommerce, Consumer, Employment, Insurance, and other Commercial Conflicts
Colin Rule
€ 37.99
€ 29.87
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Description for Online Dispute Resolution For Business: B2B, ECommerce, Consumer, Employment, Insurance, and other Commercial Conflicts
Hardcover. Shows how Online Dispute Resolution (ODR) can be used to resolve conflicts which inevitably arise, both online and offline, in business and commerce. Based on exclusive research and best practices, this title presents advice on how ODR can save time and money, offering suggestions and approaches for resolving business related conflicts online. Num Pages: 326 pages, , black & white illustrations. BIC Classification: KJE; KJM; UDB. Category: (P) Professional & Vocational; (U) Tertiary Education (US: College). Dimension: 236 x 159 x 33. Weight in Grams: 582.
In this original and highly useful resource, Colin Rule—a pioneer in the field of online dispute resolution (ODR)—shows how ODR can be used to resolve conflicts which inevitably arise both online and offline in business and commerce. Based on exclusive research and up-to-date best practices, Online Dispute Resolution for Business presents expert advice on how ODR can save time and money, offering timely suggestions and proven approaches for resolving business related conflicts online.
In this original and highly useful resource, Colin Rule—a pioneer in the field of online dispute resolution (ODR)—shows how ODR can be used to resolve conflicts which inevitably arise both online and offline in business and commerce. Based on exclusive research and up-to-date best practices, Online Dispute Resolution for Business presents expert advice on how ODR can save time and money, offering timely suggestions and proven approaches for resolving business related conflicts online.
Product Details
Format
Hardback
Publication date
2002
Publisher
John Wiley & Sons Inc United States
Number of pages
326
Condition
New
Number of Pages
338
Place of Publication
New York, United States
ISBN
9780787957315
SKU
V9780787957315
Shipping Time
Usually ships in 7 to 11 working days
Ref
99-50
About Colin Rule
Colin Rule-- mediator, trainer, consultant, and author-- is a senior associate at Raab Associates and director of its Online Public Disputes project (www.publicdisputes.org). He co-founded Online Resolution, one of the first ODR providers, and served as its CEO and president. He is currently the co-chair of the online section of the Association for Conflict Resolution (ACR) and a fellow at ... Read more
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