Business & management
Business & management
Bring Disney-level customer experience to your organization with insider guidance
The Experience is a unique guide to mastering the art of customer service and service relationships, based on the principles employed at the renowned leader in customer experience - the Walt Disney Company. Num Pages: 304 pages, illustrations. BIC Classification: KJSU. Category: (P) Professional & Vocational. Dimension: 238 x 164 x 28. Weight in Grams: 502.
- Publisher
- John Wiley & Sons Inc
- Format
- Hardback
- Publication date
- 2015
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781119028659
- ISBN
- 9781119028659
Hardback
Condition: New
€ 27.99€ 22.56
- Publisher
- Harvard Business Review Press United States
- Number of pages
- 256
- Format
- Paperback
- Publication date
- 2011
- Edition
- Updated
- Condition
- New
- SKU
- V9781422161975
- ISBN
- 9781422161975
Paperback
Condition: New
€ 29.99€ 26.10
- Format
- Paperback
- Publication date
- 2002
- Publisher
- Stanford University Press United States
- Number of pages
- 392
- Condition
- New
- Edition
- 1st Edition
- SKU
- V9780804741996
- ISBN
- 9780804741996
Paperback
Condition: New
€ 55.47
The Expansion of Management Knowledge. Carriers, Flows and Sources.
. Ed(S): Sahlin-Andersson, Kerstin; Engwall, ...
- Format
- Hardback
- Publication date
- 2002
- Publisher
- Stanford University Press United States
- Number of pages
- 392
- Condition
- New
- SKU
- V9780804741972
- ISBN
- 9780804741972
Hardback
Condition: New
€ 255.54
- Publisher
- John Wiley & Sons Inc United Kingdom
- Number of pages
- 204
- Format
- Hardback
- Publication date
- 2011
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780470886021
- ISBN
- 9780470886021
Hardback
Condition: New
€ 45.99€ 35.40
- Publisher
- John Wiley & Sons Inc United Kingdom
- Number of pages
- 288
- Format
- Hardback
- Publication date
- 2007
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780470838488
- ISBN
- 9780470838488
Hardback
Condition: New
€ 29.99€ 23.42
- Format
- Hardback
- Publication date
- 1995
- Publisher
- John Wiley and Sons Ltd United States
- Edition
- Revised Edition
- Number of pages
- 160
- Condition
- New
- SKU
- V9780471132738
- ISBN
- 9780471132738
Hardback
Condition: New
€ 52.16€ 44.54
- Format
- Paperback
- Publication date
- 1996
- Publisher
- The University of Chicago Press United States
- Edition
- 1st Edition
- Number of pages
- 350
- Condition
- New
- SKU
- V9780226538747
- ISBN
- 9780226538747
Paperback
Condition: New
€ 34.99€ 27.12
- Format
- Hardback
- Publication date
- 1987
- Publisher
- John Wiley & Sons Inc United States
- Edition
- 1st Edition
- Number of pages
- 168
- Condition
- New
- SKU
- V9781555420321
- ISBN
- 9781555420321
Hardback
Condition: New
€ 64.59
- Format
- Hardback
- Publication date
- 1987
- Publisher
- John Wiley & Sons Inc United States
- Edition
- 1st Edition
- Number of pages
- 130
- Condition
- New
- SKU
- V9781555420642
- ISBN
- 9781555420642
Hardback
Condition: New
€ 44.99€ 44.82
- Format
- Paperback
- Publication date
- 2014
- Publisher
- Palgrave Macmillan United Kingdom
- Number of pages
- 196
- Condition
- New
- Edition
- 1st ed. 2014
- SKU
- V9781349476961
- ISBN
- 9781349476961
Paperback
Condition: New
€ 52.96
- Publisher
- John Wiley & Sons Inc United Kingdom
- Number of pages
- 344
- Format
- Paperback
- Publication date
- 2010
- Edition
- 2nd Edition
- Condition
- New
- SKU
- V9780470407493
- ISBN
- 9780470407493
Paperback
Condition: New
€ 38.78
Lessons for leaders on resolving the ongoing struggle between instinct and the creative mind
Kings, heads of government, and corporate executives lead thousands of people and manage endless resources, but may not have mastery over themselves. Num Pages: 336 pages, Illustrations. BIC Classification: KJMB. Category: (P) Professional & Vocational. Dimension: 235 x 163 x 28. Weight in Grams: 530.
- Publisher
- John Wiley and Sons Ltd United Kingdom
- Number of pages
- 336
- Format
- Hardback
- Publication date
- 2010
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780470372265
- ISBN
- 9780470372265
Hardback
Condition: New
€ 29.99€ 21.40
- Publisher
- Harvard Business Review Press United States
- Number of pages
- 320
- Format
- Hardback
- Publication date
- 2008
- Edition
- 1st
- Condition
- New
- SKU
- V9781422121160
- ISBN
- 9781422121160
Hardback
Condition: New
€ 38.99€ 35.42
- Format
- Paperback
- Publication date
- 2003
- Publisher
- John Wiley & Sons Inc United States
- Edition
- 1st Edition
- Number of pages
- 944
- Condition
- New
- SKU
- V9780787970826
- ISBN
- 9780787970826
Paperback
Condition: New
€ 138.70
- Format
- Paperback
- Publication date
- 2010
- Publisher
- Springer-Verlag New York Inc. United States
- Edition
- 1st ed. Softcover of orig. ed. 2005
- Number of pages
- 298
- Condition
- New
- SKU
- V9781441937018
- ISBN
- 9781441937018
Paperback
Condition: New
€ 122.64
- Format
- Hardback
- Publication date
- 2005
- Publisher
- Springer-Verlag New York Inc. United States
- Number of pages
- 298
- Condition
- New
- SKU
- V9780387242132
- ISBN
- 9780387242132
Hardback
Condition: New
€ 128.67
- Format
- Hardback
- Publication date
- 2015
- Publisher
- Palgrave Macmillan United Kingdom
- Number of pages
- 288
- Condition
- New
- SKU
- V9781137352101
- ISBN
- 9781137352101
Hardback
Condition: New
€ 122.51
- Format
- Paperback
- Publication date
- 2015
- Publisher
- Palgrave Macmillan United Kingdom
- Number of pages
- 288
- Condition
- New
- SKU
- V9781349469109
- ISBN
- 9781349469109
Paperback
Condition: New
€ 122.40
- Format
- Paperback
- Publication date
- 1992
- Publisher
- Palgrave Macmillan United Kingdom
- Number of pages
- 332
- Condition
- New
- SKU
- V9781349114757
- ISBN
- 9781349114757
Paperback
Condition: New
€ 64.43
- Format
- Hardback
- Publication date
- 2015
- Publisher
- Palgrave Macmillan United Kingdom
- Number of pages
- 296
- Condition
- New
- SKU
- V9781137484512
- ISBN
- 9781137484512
Hardback
Condition: New
€ 64.53
- Format
- Paperback
- Publication date
- 2015
- Publisher
- Springer-Verlag Berlin and Heidelberg GmbH & Co. KG Germany
- Number of pages
- 252
- Condition
- New
- SKU
- V9783658103828
- ISBN
- 9783658103828
Paperback
Condition: New
€ 63.52
The Evolution of Global Paper Industry 1800¬–2050: A Comparative An...
. Ed(S): Lamberg, Juha-Antti (Helsinki Univer...
- Format
- Paperback
- Publication date
- 2015
- Publisher
- Springer Netherlands
- Edition
- 2012th Edition
- Number of pages
- 388
- Condition
- New
- SKU
- V9789400794993
- ISBN
- 9789400794993
Paperback
Condition: New
€ 304.40
- Format
- Hardback
- Publication date
- 2012
- Publisher
- Springer Netherlands
- Edition
- 2012th Edition
- Number of pages
- 400
- Condition
- New
- SKU
- V9789400754300
- ISBN
- 9789400754300