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Keith Fletcher - Negotiation for Health and Social Service Professionals - 9781853025495 - V9781853025495
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Negotiation for Health and Social Service Professionals

€ 37.02
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Description for Negotiation for Health and Social Service Professionals Paperback. For professionals in health, social care and children's services, an ability to negotiate successfully is vital. Keith Fletcher explains how to prepare for and deal with negotiation situations more confidently so that settlements can be reached which satisfy all parties. Num Pages: 200 pages, Illustrations. BIC Classification: 1DBK; JKSW; KJM; KJN; KNV; MBPM. Category: (P) Professional & Vocational. Dimension: 234 x 156 x 10. Weight in Grams: 254.
We all negotiate every day, professionally and socially, yet few of us have had any training in how to do so more effectively. For professionals in health, social care and children's services, an ability to negotiate successfully is vital. Commissioning, contracting and negotiating new partnerships for delivering better services are now part of everyday life. Arguing that in the health and social services a different, less aggressive approach is required to that advocated by negotiators in the commercial sectors, Keith Fletcher explains how to prepare for and deal with negotiation situations more confidently so that settlements can be reached which ... Read more

Product Details

Format
Paperback
Publication date
1998
Publisher
Jessica Kingsley
Number of pages
160
Condition
New
Number of Pages
200
Place of Publication
London, United Kingdom
ISBN
9781853025495
SKU
V9781853025495
Shipping Time
Usually ships in 5 to 9 working days
Ref
99-1

About Keith Fletcher
Keith Fletcher was Deputy Chief Inspector in the Social Services Inspectorate of the Welsh Office until the end of 1992 when he became a health and social services planning consultant. He designed and ran negotiating courses and had wide experience in training and development in the management of health and social services.

Reviews for Negotiation for Health and Social Service Professionals
This is a useful book and a joy to read. It is useful because it gives a very strong and repeated message that is of considerable relevance to all of us working in health and social services: "The good negotiator in this situation recognises that there is no bottom line, as all the parties involved have the same major interested ... Read more

Goodreads reviews for Negotiation for Health and Social Service Professionals


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