In addition to his In Easy Steps books, Nick Vandome has worked in internal and external communications for over 15 years. He has worked extensively in web design and publishing, for both intranets and external websites, and has developed best practice for over a decade. Nick is also a content editor, a role that involves ensuring that communications are clear, concise and get the message across, in both an online medium and hard copy publications. His communications philosophy is less is more and he strives to cut through corporate jargon and seek clarity in the workplace. John McVey started his career in project management, where he was responsible for developing and implementing communications strategies for individual projects. From here, he moved into communications management where he has become an expert in strategy and also evaluating the effectiveness of communications strategies. John s forte is knowing the objectives for different communications channels and he excels in assessing whether these channels are working properly or not. John has also worked closely in developing and implementing content management systems. This has given him a real insight into what works, and what doesn t, in terms of managing large amounts of diverse information. It has also given him experience of working with web teams and video teams in developing websites, intranets and video content. Both Nick and John are passionate about using communications for its true purpose to give people the information they need to make their working lives more efficient and enjoyable."