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Delivering Happiness: A Path to Profits, Passion and Purpose
Tony Hsieh
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Description for Delivering Happiness: A Path to Profits, Passion and Purpose
Paperback. Now in trade paperback, the hip, iconoclastic CEO of Zappos shows how a different kind of corporate culture can make a huge difference in achieving remarkable results -- by actually creating a company culture that values happiness - and then delivers on it. Num Pages: 304 pages. BIC Classification: KJH. Category: (P) Professional & Vocational; (U) Tertiary Education (US: College). Dimension: 113 x 172 x 21. Weight in Grams: 150.
- Pay brand-new employees $2,000 to quit
- Make customer service the responsibility of the entire company-not just a department
- Focus on company culture as the #1 priority
- Apply research from the science of happiness to running a business
- Help employees grow-both personally and professionally
- Seek to change the world
- Oh, and make money too . . .
Sound crazy? It's all standard operating procedure at Zappos, the online retailer that's doing over $1 billion in gross merchandise sales annually. After debuting as the highest-ranking newcomer in Fortune magazine's annual "Best Companies to Work ... Read more
Product Details
Format
Paperback
Publication date
2012
Publisher
Little, Brown & Company
Number of pages
304
Condition
New
Number of Pages
304
Place of Publication
New York, United States
ISBN
9781455508907
SKU
V9781455508907
Shipping Time
Usually ships in 5 to 9 working days
Ref
99-99
About Tony Hsieh
Tony Hsieh became involved with Zappos as an advisor and investor in 1999, about two months after the company was founded. He eventually joined Zappos full time in 2000. Under his leadership, Zappos has grown gross merchandise sales from $1.6M in 2000 to over $1 billion in 2008 by focusing relentlessly on customer service.
Reviews for Delivering Happiness: A Path to Profits, Passion and Purpose
This book is awesome. How Tony and Zappos grew to $1 billion in gross revenue in 10 years is just the beginning. From fundraising to finding happiness, from actual e-mails to checklists, it covers it all. Intensely personal and intensely practical.
Tim Ferriss, #1 New York Times Bestselling Author Of The 4-Hour Workweek In this fascinating (and often hilarious) ... Read more
Tim Ferriss, #1 New York Times Bestselling Author Of The 4-Hour Workweek In this fascinating (and often hilarious) ... Read more