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The Courageous Messenger
Ryan
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€ 28.52
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Description for The Courageous Messenger
Paperback. Daily, we all face opportunities to convey difficult messages to peers, bosses and employees from news about sales shortfalls to discussions of sexual harassment. This work provides advice on the principles, strategies and skills for becoming an effective and courageous messenger at work. Num Pages: 288 pages, black & white illustrations. BIC Classification: KJP; KJW; VSC. Category: (G) General (US: Trade). Dimension: 245 x 168 x 24. Weight in Grams: 571.
The book to read before you open your mouth. This survival manual relates the finer points of communicating bad news, voicing strong opinions and discussing difficult issues at the office without compromising your position...or your job. Filled with tips, illuminating stories, and a practical tool box of exercises, The Courageous Messenger gives you the means to assess the benefits, risks and motivations of communicating difficult messages. It helps you become a skilled messenger. And it teaches you how to speak with courage, clarity and -- most importantly -- diplomacy, whether you're addressing peers, bosses or employees.
The book to read before you open your mouth. This survival manual relates the finer points of communicating bad news, voicing strong opinions and discussing difficult issues at the office without compromising your position...or your job. Filled with tips, illuminating stories, and a practical tool box of exercises, The Courageous Messenger gives you the means to assess the benefits, risks and motivations of communicating difficult messages. It helps you become a skilled messenger. And it teaches you how to speak with courage, clarity and -- most importantly -- diplomacy, whether you're addressing peers, bosses or employees.
Product Details
Format
Paperback
Publication date
1996
Publisher
John Wiley & Sons Inc United States
Number of pages
288
Condition
New
Number of Pages
288
Place of Publication
New York, United States
ISBN
9780787902681
SKU
V9780787902681
Shipping Time
Usually ships in 7 to 11 working days
Ref
99-50
About Ryan
Kathleen D. Ryan, known for her work in team development, strategic planning, and continuous quality improvement, is a principal in the consulting firm Orion Partnership. She lives in Issaquah, Washington. Daniel K. Oestreich is the author of The Courageous Messenger: How to Successfully Speak Up at Work, published by Wiley.
Reviews for The Courageous Messenger
"Read this book. It's full of choices and ways to get unstuck when you feel trapped. The authors give you permission to start over and improvise along the way. What else could you ask for?"
Josh Hammond, author, The Stuff Americans are Made Of
Josh Hammond, author, The Stuff Americans are Made Of