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Remarkable Service
The Culinary Institute Of America (Cia)
€ 41.43
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Description for Remarkable Service
Paperback. Transforming service into extraordinary guest experiences with repeat business the reward For the past decade, Remarkable Service has been the most comprehensive guide to standard-setting restaurant service techniques and principles. Num Pages: 304 pages, black & white illustrations, colour tables. BIC Classification: TTVC. Category: (P) Professional & Vocational. Dimension: 230 x 189 x 16. Weight in Grams: 516.
A professional, highly trained staff offers a competitive advantage for all foodservice operations, from practical service skills (i.e., setting the table, serving the food, and presenting the check) to less tangible service skills (i.e., creating a welcoming space, exhibiting a helpful attitude, and anticipating customer needs). This revised edition has been thoroughly re-organized and updated with all-new photographs and includes new "Scripts for Service Scenarios" throughout to help servers practice real-world scenarios.
A professional, highly trained staff offers a competitive advantage for all foodservice operations, from practical service skills (i.e., setting the table, serving the food, and presenting the check) to less tangible service skills (i.e., creating a welcoming space, exhibiting a helpful attitude, and anticipating customer needs). This revised edition has been thoroughly re-organized and updated with all-new photographs and includes new "Scripts for Service Scenarios" throughout to help servers practice real-world scenarios.
Product Details
Format
Paperback
Publication date
2014
Publisher
John Wiley & Sons Inc United States
Number of pages
320
Condition
New
Number of Pages
304
Place of Publication
New York, United States
ISBN
9781118116876
SKU
V9781118116876
Shipping Time
Usually ships in 15 to 20 working days
Ref
99-15
About The Culinary Institute Of America (Cia)
Founded in 1946, The Culinary Institute of America is anindependent, not-for-profit college offering bachelor's andassociate degrees in culinary arts and baking and pastry arts, aswell as certificate programs in culinary arts and wine and beveragestudies. A network of more than 45,000 alumni has helped the CIAearn its reputation as the world's premier culinary college.The CIA, which also offers courses for ... Read more
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