"A beautifully written book that gets right to the heart of negotiations over community relations in contemporary Britain." Ben Rogaly, University of Sussex "Provides original insights into the challenges of negotiating multiculturalism and diversity in the U.K. context." American Journal of Sociology "This book provides an original and critical analysis with significant implications for public policy and will be essential ... Read morereading for those concerned with cohesion, inequality and social change." Marjorie Mayo, Emeritus Professor, Goldsmiths, University of London "Focusing on the how rather than the what, this incisive and challenging account explores community cohesion policy as practice, exploring how it is embedded in particular places and in the narratives and emotional biographies of its practitioners." Claire Alexander, University of Manchester "Reading this book is rewarding…compelling account of how policy is translated through negotiations and narrative frames" Public Administration Jones draws on a range of methods – participant observation, interviews, and documentary analysis – to produce a rich and detailed ethnography of community cohesion policy and practice in particular places and specific moments." Critical Social Policy "The rich details of this book, in which interviews and in situ accounts are integrated with a national imperative to engage with and direct the diversification of society, are compelling, and the book should be widely read by academics, policy makers and policy enactors." LSE Review of Books blog "Hannah Jones sympathetically and persuasively brings the politics of local government to life far beyond the mechanics of service delivery, showing how politicians and bureaucrats make up places as they make policy." Allan Cochrane, The Open University "This important book delivers fresh thinking on cohesion as a policy approach to complex, diverse communities. It elegantly extends our understandings of emotion and policy work and makes a significant contribution to public sociology debates." Dr Sarah Neal, University of Surrey Show Less