This book uses a range of interpretive approaches to reveal the dynamics of service users' and professionals' individual experiences and life-worlds. From their research the contributors show how biographical methods can improve theoretical understanding of professional practice, as well as enrich the learning and development of professionals, and promote more meaningful and creative practitioner - service user relationships. The book: · reviews applications of biographical methods in both policy and practice in a range of professional contexts, from health and social care to education and employment; · explores the impact of social change in three main arenas - transformation from Eastern to Western types of society in Europe, major shifts in social and welfare principles, experiences of immigration and of new cultural diversities - on professional practice; · critically evaluates subjective and reflexive processes in interactions between researchers, practitioners and users of services; · considers the institutional arrangements and cultural contexts which support effective and sensitive interventions; · draws on actual projects and tracks reflection, progress and outcomes. With contributions from leading international experts, it provides a valuable comparative perspective. Researchers, policy analysts and practitioners, postgraduate students, teachers and trainers will find this book a stimulating read.