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Quality at Home for Older People
Raynes, Norma V.; Etc.; Temple, Bogusia; Glenister, Charlotte; Coulthard, Lydia (All Of The Faculty Of Health Care And Social Work Studies, Universit
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Description for Quality at Home for Older People
paperback. The government's NHS Plan emphasises the importance of services users' views. This report provides practical guidance on how to ensure that older people's views are heard, acted on, and monitored, in relation to service quality. It makes recommendations for ensuring that older people's views become an integral part of home care service provision. Series: Community Care into Practice Series. Num Pages: 80 pages, illustrations. BIC Classification: 1DBK; JFSP31; JKSB; JKSG. Category: (P) Professional & Vocational. Dimension: 295 x 210 x 6. Weight in Grams: 326.
The government's NHS Plan emphasises the importance of services based on users' views. This highly topical report provides practical guidance on how to ensure that older people's views are heard and acted on, and their views monitored, in relation to service quality. Quality at home for older people: provides new information on the definition of quality in home care services by service users both under and over 80 years of age; identifies users' priorities for the first time; shows the differences and similarities in the perceptions of quality between white and minority ethnic service users; compares different methods ... Read more
The government's NHS Plan emphasises the importance of services based on users' views. This highly topical report provides practical guidance on how to ensure that older people's views are heard and acted on, and their views monitored, in relation to service quality. Quality at home for older people: provides new information on the definition of quality in home care services by service users both under and over 80 years of age; identifies users' priorities for the first time; shows the differences and similarities in the perceptions of quality between white and minority ethnic service users; compares different methods ... Read more
Product Details
Format
Paperback
Publication date
2001
Publisher
Policy Press United Kingdom
Number of pages
80
Condition
New
Series
Community Care into Practice Series
Number of Pages
80
Place of Publication
Bristol, United Kingdom
ISBN
9781861343529
SKU
V9781861343529
Shipping Time
Usually ships in 7 to 11 working days
Ref
99-1
About Raynes, Norma V.; Etc.; Temple, Bogusia; Glenister, Charlotte; Coulthard, Lydia (All Of The Faculty Of Health Care And Social Work Studies, Universit
Norma Raynes is Professor of Social Care at the Faculty of Health Care and Social Work Studies at the University of Salford, Manchester.
Reviews for Quality at Home for Older People
"Recommend for policy makers, home care service managers and providers, and service users and voluntary organisations concerned with ensuring that service users' voices are listened to." Australasian Journal on Ageing "... should inspire providers and organisers of services to replicate many of the adopted strategies ... the great strength of this report is the sense of immediate, urgent optimism it ... Read more