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Developing User Involvement
Robson, Paul; Begum, Nasa; Locke, Michael
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Description for Developing User Involvement
paperback. The principle of service user involvement in decisions that affect them directly is now generally supported, but many voluntary organisations remain under scrutiny because of slow implementation. This report explores the processes of change in eleven voluntary organisations to draw out lessons relevant to the wider sector. Num Pages: 34 pages, charts, tables. BIC Classification: JKSN1. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 297 x 210. Weight in Grams: 170.
This report is based on an action research project which involved service users, managers, staff and trustees. It identifies enablers of and barriers to increased user involvement. It also describes emerging approaches and important themes. It will help practitioners, managers and trustees plot their own journeys towards increased user involvement. The report: proposes 'user-centred user involvement', distinguishing it from 'management-centred user involvement', as a tool for analysing whose interests are served; highlights critical factors that enable change, such as: leadership style, consistent commitment, building strong relationships and communication between decision makers and users; can be ... Read more
This report is based on an action research project which involved service users, managers, staff and trustees. It identifies enablers of and barriers to increased user involvement. It also describes emerging approaches and important themes. It will help practitioners, managers and trustees plot their own journeys towards increased user involvement. The report: proposes 'user-centred user involvement', distinguishing it from 'management-centred user involvement', as a tool for analysing whose interests are served; highlights critical factors that enable change, such as: leadership style, consistent commitment, building strong relationships and communication between decision makers and users; can be ... Read more
Product Details
Format
Paperback
Publication date
2003
Publisher
Policy Press United Kingdom
Number of pages
34
Condition
New
Number of Pages
34
Place of Publication
Bristol, United Kingdom
ISBN
9781861345370
SKU
V9781861345370
Shipping Time
Usually ships in 15 to 20 working days
Ref
99-15
About Robson, Paul; Begum, Nasa; Locke, Michael
Paul Robson is Principal Research Fellow at the Centre for Institutional Studies, University of East London and a freelance consultant. He specialises in research and development work with voluntary organisations. Nasa Begum is a policy officer for a national voluntary organisation. She has a background in social work, policy, training, user involvement and equalities work. Michael Locke is Reader and ... Read more
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