Patton, Bruce, Stone, Douglas, Heen, Sheila
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Description for Difficult Conversations Paperback. What is a difficult conversation? Asking for a pay rise, saying 'no' to your boss or spouse, confronting a friend or neighbor, asking a difficult favor, apologizing. This book helps you to turn your difficult conversations into positive, problem-solving experiences. Num Pages: 272 pages. BIC Classification: JMH; VS. Category: (G) General (US: Trade). Dimension: 196 x 130 x 18. Weight in Grams: 196.
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