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When Push Comes to Shove: Practical Guide to Mediating Disputes (Jossey-Bass Conflict Resolution)
Karl A. Slaikeu
€ 61.52
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Description for When Push Comes to Shove: Practical Guide to Mediating Disputes (Jossey-Bass Conflict Resolution)
Hardcover. Provides guidance in resolving interpersonal disputes in all areas of life - including the workplace, the classroom, and courtroom-adjunct programmes - offering a how-to approach to mediation. Num Pages: 320 pages, black & white illustrations. BIC Classification: GTJ; KJP. Category: (P) Professional & Vocational. Dimension: 236 x 162 x 20. Weight in Grams: 551.
Fills the rapidly-growing need for hands-on guidance in resolving interpersonal disputes in all areas of life--including the workplace, the classroom, and courtroom-adjunct programs--offering a how-to approach to mediation. This book is a valuable tool for the growing group of lay and professional mediators, including volunteers and professionals in court-adjunct programs, attorneys, teachers, and social services, along with HR professionals and managers in organizations who need these core skills areas for their work. When Push Comes to Shove covers the basic interpersonal and communications skills needed to mediate conflict, presenting a five-step mediation process, and coaches the reader through each phase. ... Read more
Fills the rapidly-growing need for hands-on guidance in resolving interpersonal disputes in all areas of life--including the workplace, the classroom, and courtroom-adjunct programs--offering a how-to approach to mediation. This book is a valuable tool for the growing group of lay and professional mediators, including volunteers and professionals in court-adjunct programs, attorneys, teachers, and social services, along with HR professionals and managers in organizations who need these core skills areas for their work. When Push Comes to Shove covers the basic interpersonal and communications skills needed to mediate conflict, presenting a five-step mediation process, and coaches the reader through each phase. ... Read more
Product Details
Format
Hardback
Publication date
1996
Publisher
Jossey-Bass
Number of pages
320
Condition
New
Number of Pages
320
Place of Publication
New York, United States
ISBN
9780787901615
SKU
V9780787901615
Shipping Time
Usually ships in 7 to 11 working days
Ref
99-50
About Karl A. Slaikeu
KARL A. SLAIKEU is president of Chorda Conflict Management, Inc., an Austin, Texas based consulting and training company specializing in conflict management systems and training. His previous books include Crisis Intervention: A Handbook for Practice and Research (1990, 2nd ed.) and Up from the Ashes: How to Survive and Grow Through Personal Crisis (1987).
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