John Bambenek is an information security practitioner from Champaign, Illinois. As a graduate from the University of Illinois with a B.A. in Theoretical Astrophysics (emphasis in extragalactic astrophysics) and a minor in Mathematics, he has been employed as a project manager at Cap Gemini Ernst and Young, where he provided consulting services to numerous Fortune 500 firms. He continues to provide his expertise to the SANS Institute by authoring published course materials and exams. He also operates the charitable Tumaini Foundation, which provides funds and other needed resources to Tanzanian schools for AIDS orphans. He is also known for his current work in spyware and botnet technology, and their use concerning identity theft. He is also a volunteer as an incident handler for the Internet Storm Center, and his research has been cited in various media venues such as the New York Times and the Washington Post. Agnieszka Klus was born in Rzeszow, Poland and came here as a child. She lives in the northwest suburb of Chicago, but considers herself a Chicagoan. She is currently trying to get her Masters in Accountancy at the University of Illinois at Urbana-Champaign, and also works as a system administrator at the Coordinated Science Laboratory.