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4%OFFMichelle Carey - Developing Quality Technical Information: A Handbook for Writers and Editors (3rd Edition) (IBM Press) - 9780133118971 - V9780133118971
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Developing Quality Technical Information: A Handbook for Writers and Editors (3rd Edition) (IBM Press)

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Description for Developing Quality Technical Information: A Handbook for Writers and Editors (3rd Edition) (IBM Press) Paperback. Num Pages: 624 pages, illustrations. BIC Classification: CBWT; UGD. Category: (U) Tertiary Education (US: College). Dimension: 228 x 177 x 23. Weight in Grams: 816.

The #1 Guide to Excellence in Technical Communication—Fully Updated for Embedded Assistance, Mobile, Search, Multimedia, and More

 

Direct from IBM’s own content design experts, this guide shows you how to design product interfaces and technical information that always place users front and center. This edition has been fully revised to help you consistently deliver the right content at the right time.

 

You’ll master today’s best practices to apply nine essential characteristics of high-quality technical information: accuracy, clarity, completeness, concreteness, organization, retrievability, style, task orientation, and visual effectiveness.

 

Coverage Includes

  • Advocating ... Read more
  • Delivering information in an ordered manner by following progressive disclosure techniques
  • Optimizing content so that users can find it from anywhere
  • Streamlining information for mobile delivery
  • Helping users right where they are

Whether you’re a writer, editor, information architect, user experience professional, or reviewer, this book shows you how to create great technical information, from the product design to the user interface, topics, and other media.

  • Thoroughly revised and updated
  • Extensive new coverage of self-documenting interfaces and embedded assistance
  • Updated practical guidelines and checklists
  • Hundreds of new examples

 

 

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Product Details

Format
Paperback
Publication date
2014
Publisher
IBM Press
Condition
New
Number of Pages
624
Place of Publication
Armonk, United States
ISBN
9780133118971
SKU
V9780133118971
Shipping Time
Usually ships in 4 to 8 working days
Ref
99-9

About Michelle Carey
The authors are all long-standing and respected members of the information development community at IBM. Although the authors have served in various roles throughout their careers, information quality has always been and continues to be their primary focus.   Michelle Carey is an information architect and technical editor at IBM and has taught technical communication ... Read more

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