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T.Q.Manager
Warren H. Schmidt
€ 40.99
€ 31.17
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Description for T.Q.Manager
Hardcover. Series: The Jossey-Bass management series. Num Pages: 196 pages, 18ill. BIC Classification: KJMQ; KJMV5. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 242 x 160 x 20. Weight in Grams: 408.
A concise guide for managers who are striving to develop the critical skills required for success after a quality initiative has been implemented in their organization. Useful worksheets and other assessment tools help managers deepen their understanding of TQM, identify the specific areas of competency where improvement is needed, and create a plan of action for building skills in those areas.
A concise guide for managers who are striving to develop the critical skills required for success after a quality initiative has been implemented in their organization. Useful worksheets and other assessment tools help managers deepen their understanding of TQM, identify the specific areas of competency where improvement is needed, and create a plan of action for building skills in those areas.
Product Details
Format
Hardback
Publication date
1993
Publisher
John Wiley & Sons Inc United States
Number of pages
196
Condition
New
Series
The Jossey-Bass management series
Number of Pages
215
Place of Publication
New York, United States
ISBN
9781555425593
SKU
V9781555425593
Shipping Time
Usually ships in 7 to 11 working days
Ref
99-50
About Warren H. Schmidt
WARREN H. SCHMIDT is professor emeritus of public administration at the University of Southern California. JEROME P. FINNIGAN is human resources manager for Xerox Corporation's Office Document Systems and was instrumental in the firm's transition to TQM.
Reviews for T.Q.Manager
"Bravo! Schmidt and Finnigan have provided some long-awaitedpractical advice and know-how to help leaders ensure a successfultransformation to a total quality organization."
Thomas A.Meachum, director of quality resources, HCA Bayonet Point/HudsonMedical Center "The down-to-earth guide on transforming companies to total qualitymanagement! TQManager offers practical hands-on advice and aninvaluable self-assessment tool for every manager who must lead thechange ... Read more
Thomas A.Meachum, director of quality resources, HCA Bayonet Point/HudsonMedical Center "The down-to-earth guide on transforming companies to total qualitymanagement! TQManager offers practical hands-on advice and aninvaluable self-assessment tool for every manager who must lead thechange ... Read more