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Professional Services Automation
Rudolf Melik
€ 82.84
FREE Delivery in Ireland
Description for Professional Services Automation
Hardcover. Professional Services Automation (PSA) software is a new application that replaces Enterprise Resource Planning (ERP) in the field of professional services like consulting, law, and CPA. Whereas ERP was designed for tracking tangible items at manufacturing firms, PSA serves the same purpose for firms whose main deliverable product is intangible. Num Pages: 432 pages, Ill. BIC Classification: KJC; UM. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 236 x 161 x 34. Weight in Grams: 812.
PRAISE FOR Professional Services Automation
"SPO/PSA should be viewed by the market as a cost of doing business or, in other words, a competitive necessity for conducting business in the services economy."
-Ted Kempf, Principal Analyst, Gartner
"The depth and breadth of coverage is extraordinary. Any professional or firm considering the implementation of PSA must stop here first-to make a PSA decision without consulting this book first would be foolish."
-Rick Freedman, author, The IT Consultant and The eConsultant
"I have requested each and every department in my organization ... Read more
PRAISE FOR Professional Services Automation
"SPO/PSA should be viewed by the market as a cost of doing business or, in other words, a competitive necessity for conducting business in the services economy."
-Ted Kempf, Principal Analyst, Gartner
"The depth and breadth of coverage is extraordinary. Any professional or firm considering the implementation of PSA must stop here first-to make a PSA decision without consulting this book first would be foolish."
-Rick Freedman, author, The IT Consultant and The eConsultant
"I have requested each and every department in my organization ... Read more
Product Details
Format
Hardback
Publication date
2002
Publisher
John Wiley and Sons Ltd United States
Number of pages
432
Condition
New
Number of Pages
432
Place of Publication
New York, United States
ISBN
9780471230182
SKU
V9780471230182
Shipping Time
Usually ships in 7 to 11 working days
Ref
99-50
About Rudolf Melik
RUDOLF MELIK is the President and CEO of Tenrox and has more than ten years’ experience in software engineering and project management. Tenrox, listed in Software magazine’s World’s 500 Largest Software Companies, won Microsoft’s Innovation Solution of the Year award in 2001. A privately held company that has grown at an average rate of sixty percent annually, Tenrox has six ... Read more
Reviews for Professional Services Automation
" this book is worth reading "(Project Manager Today, August 2002)