×


 x 

Shopping cart

Service industries

Results 61 - 80 of 808

Service industries

Hardcover. An authoritative introduction to the world of professional gaming and casino management, from the authorities on the subject, the faculty of the UNLV International Gaming Institute: Vincent H. Eade, Director David J. Christianson, Dean William F. Harrah College of Hotel Administration Contributing faculty members: Frank D. Borsenik Leslie E. Num Pages: 280 pages, Ill. BIC Classification: KJ; KNSP; WDP. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 243 x 197 x 20. Weight in Grams: 648.
Format
Hardback
Publication date
1996
Publisher
John Wiley and Sons Ltd United States
Edition
1st Edition
Number of pages
280
Condition
New
SKU
V9780471129271
ISBN
9780471129271
Hardback
Condition: New

€ 130.62
€ 108.17

Paperback. For people looking to plan, design and build a restaurant, this useful reference will provide step-by-step explanations throughout the entire process. For restaurant projects of any size or scale, learn the basics of preparing the business plan, choosing and managing the development team, design, and construction. Num Pages: 264 pages, Illustrations. BIC Classification: AMG; KJ; KNSH; WTHR. Category: (G) General (US: Trade); (P) Professional & Vocational. Dimension: 235 x 191 x 14. Weight in Grams: 466.
Format
Paperback
Publication date
1997
Publisher
John Wiley and Sons Ltd United States
Edition
1st Edition
Number of pages
264
Condition
New
SKU
V9780471136989
ISBN
9780471136989
Paperback
Condition: New

€ 118.01
€ 97.82

Paperback. This book provides designers and hospitality professionals with the critical information they need to design facilities sensitive to the needs of older consumers. It illustrates how to adapt hospitality design to accommodate this growing population with diverse physical capabilities. Series: Wiley Series in Healthcare and Senior Living Design. Num Pages: 280 pages, drawings. BIC Classification: AMG; KNS. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 279 x 211 x 15. Weight in Grams: 654.
Format
Paperback
Publication date
1996
Publisher
John Wiley and Sons Ltd United States
Edition
1st Edition
Number of pages
280
Condition
New
SKU
V9780471137894
ISBN
9780471137894
Paperback
Condition: New

€ 136.55

Hardcover. Everything you need to know to succeed in today's fastest growing sector of the consulting market. Jim Ainsworth is an extremely successful financial planning professional with more than 30 years in the business. In How to Become a Successful Financial Consultant, he tells you everything you need to know to move into financial consulting. Num Pages: 240 pages, forms. BIC Classification: KFF; KNST; VSC. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 232 x 161 x 25. Weight in Grams: 530.
Format
Hardback
Publication date
1997
Publisher
John Wiley and Sons Ltd United States
Edition
1st Edition
Number of pages
240
Condition
New
SKU
V9780471155614
ISBN
9780471155614
Hardback
Condition: New

€ 53.99
€ 42.32

Hardcover. The human factors that affect services marketing are dealt with in this volume. It aims to help students understand how to implement strategies in international and domestic service business. Num Pages: 592 pages, Ill. BIC Classification: KJS; KNS. Category: (UU) Undergraduate. Dimension: 234 x 194 x 32. Weight in Grams: 1000.
Format
Hardback
Publication date
1997
Publisher
John Wiley and Sons Ltd United States
Edition
1st Edition
Number of pages
592
Condition
New
SKU
V9780471180340
ISBN
9780471180340
Hardback
Condition: New

€ 283.25

Hardcover. SCHAUMANN, and JOE GOLDBLATT Corporations and associations must often plan meetings and events in geographic areas unknown to them. This eighth title in the Wiley Event Management Series provides event planners and destination managers at hotels and resorts with the ability to organize these types of events effectively. Series: The Wiley Event Management Series. Num Pages: 288 pages, Illustrations. BIC Classification: KJP; KNSH. Category: (P) Professional & Vocational. Dimension: 196 x 241 x 20. Weight in Grams: 662.
Format
Hardback
Publication date
2004
Publisher
John Wiley and Sons Ltd United States
Edition
1st Edition
Number of pages
288
Condition
New
SKU
V9780471226253
ISBN
9780471226253
Hardback
Condition: New

€ 121.06

Hardcover. Revised and updated to highlight essential concepts in the operations and management of foodservice facilities, this edition outlines all steps in a simple and understandable fashion. The unique feature of the book continues to be the emphasis on systems, which applies to both commercial and institutional operations. Num Pages: 384 pages, black & white illustrations. BIC Classification: KNSH. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 235 x 190 x 21. Weight in Grams: 664.
Format
Hardback
Publication date
1990
Publisher
John Wiley and Sons Ltd United States
Edition
2nd Edition
Number of pages
384
Condition
New
SKU
V9780471284024
ISBN
9780471284024
Hardback
Condition: New

€ 162.71
€ 133.97

Paperback. For tourism professionals and urban and regional planners, this highly readable text introduces tourism development as a process with its own organizational structures and its own responses to the economic cycle of supply and demand. Num Pages: 560 pages, illustrations facsim., maps. BIC Classification: KNSG. Category: (UU) Undergraduate. Dimension: 236 x 196 x 32. Weight in Grams: 1026.
Format
Paperback
Publication date
1996
Publisher
John Wiley and Sons Ltd United States
Edition
1st Edition
Number of pages
560
Condition
New
SKU
V9780471284475
ISBN
9780471284475
Paperback
Condition: New

€ 171.88
€ 141.34

Hardcover. The Travel Industry Third Edition What makes a positive visitor experience? Authors Chuck Y. Gee, Ph.D. , DPS (Hon. ), James C. Makens, Ph.D. , and Dexter J.L. Choy, Ph.D. assert that public policies--local, regional, and even global--play a vital role in defining the quality of a visitor's experience. Num Pages: 512 pages, 1 colour illustration. BIC Classification: KNSG. Category: (UU) Undergraduate. Dimension: 237 x 193 x 28. Weight in Grams: 1038.
Format
Hardback
Publication date
1997
Publisher
John Wiley and Sons Ltd United States
Edition
3rd Edition
Number of pages
512
Condition
New
SKU
V9780471287742
ISBN
9780471287742
Hardback
Condition: New

€ 165.30

Hardcover. In this text, a leading hospitality educator and industry consultant gives readers the means to ensure customer satisfaction and produce acceptable profit margins. Two new chapters review different methods of cost control strategy and operations, including information systems and computerized cost control. Num Pages: 400 pages, illustrations. BIC Classification: KNSH. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 249 x 199 x 22. Weight in Grams: 764.
Format
Hardback
Publication date
1989
Publisher
John Wiley and Sons Ltd United States
Edition
2nd Edition
Number of pages
400
Condition
New
SKU
V9780471288596
ISBN
9780471288596
Hardback
Condition: New

€ 187.41

Paperback. Num Pages: 384 pages, black & white illustrations. BIC Classification: KNSG. Category: (UU) Undergraduate. Dimension: 234 x 195 x 21. Weight in Grams: 676.
Format
Paperback
Publication date
1989
Publisher
John Wiley and Sons Ltd United States
Edition
1st Edition
Number of pages
384
Condition
New
SKU
V9780471288626
ISBN
9780471288626
Paperback
Condition: New

€ 144.79

Paperback. The service supervisor's job is a key one in the restaurant business because a large part of the guest's dining experience and satisfaction is derived from the interpersonal contact between guest and staff. If this contact is not satisfactory, all the care and investment in decor, food selection, and preparation are for naught. Num Pages: 224 pages, black & white illustrations. BIC Classification: KNSH. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 228 x 154 x 14. Weight in Grams: 346.
Format
Paperback
Publication date
1988
Publisher
John Wiley and Sons Ltd United States
Edition
2nd Edition
Number of pages
224
Condition
New
SKU
V9780471289340
ISBN
9780471289340
Paperback
Condition: New

€ 138.26

Paperback. Num Pages: 368 pages, black & white illustrations. BIC Classification: KNSH. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 244 x 198 x 22. Weight in Grams: 708.
Format
Paperback
Publication date
1990
Publisher
John Wiley and Sons Ltd United States
Edition
1st Edition
Number of pages
368
Condition
New
SKU
V9780471289722
ISBN
9780471289722
Paperback
Condition: New

€ 182.25

Hardcover. Here in a single, thoroughly updated volume, is everything you must know to develop a menu that will dramatically enhance a restaurant's image. The Fourth Edition addresses the full spectrum of restaurant establishments and the entire gamut of menu possibilities from the perspective of design. Num Pages: 224 pages, 108 line drawings, 50 halftones. BIC Classification: KJS; KNSH. Category: (P) Professional & Vocational; (UF) Further/Higher Education. Dimension: 284 x 220 x 21. Weight in Grams: 748.
Format
Hardback
Publication date
1990
Publisher
John Wiley and Sons Ltd United States
Edition
4th Edition
Number of pages
224
Condition
New
SKU
V9780471289838
ISBN
9780471289838
Hardback
Condition: New

€ 143.23
€ 118.31

Paperback. Hospitality World! Harold E. Lane and Denise Dupre Take a vacation from textbook doldrums. Travel around the globe for a page-turning perspective of hospitality management. Denise Dupree. CEO of Dupre LTD, and Harold E. Num Pages: 560 pages, 100 halftone illustrations, 50 line drawings. BIC Classification: KJM; KNSG; KNSH. Category: (UU) Undergraduate. Dimension: 238 x 191 x 31. Weight in Grams: 984.
Format
Paperback
Publication date
1996
Publisher
John Wiley and Sons Ltd United States
Edition
1st Edition
Number of pages
560
Condition
New
SKU
V9780471289890
ISBN
9780471289890
Paperback
Condition: New

€ 184.68

Paperback. Financial Control for Your Hotel gives hotel general managers and finance executives a clear understanding of the techniques of cost control essential to the success of a motel or small hotel. This easy-to-use guide expands readers' understanding of everything from the basics of hotel finance to improving the bottom line. Industry expert Michael M. Num Pages: 288 pages, 61 tables. BIC Classification: KNS. Category: (G) General (US: Trade); (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly. Dimension: 229 x 159 x 18. Weight in Grams: 452.
Format
Paperback
Publication date
1991
Publisher
John Wiley and Sons Ltd United States
Edition
1st Edition
Number of pages
288
Condition
New
SKU
V9780471290360
ISBN
9780471290360
Paperback
Condition: New

€ 129.72

Paperback. Retaining Your Foodservice Employees is the second in a series of three books by Karen Eich Drummond on Foodservice Employee Management. The other two titles are Staffing Your Foodservice Operation and Disciplining Your Foodservice Employees. Num Pages: 224 pages, 19 line drawings, 5 tables. BIC Classification: KJM; KNSH. Category: (G) General (US: Trade); (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly. Dimension: 229 x 180 x 15. Weight in Grams: 346.
Format
Paperback
Publication date
1991
Publisher
John Wiley and Sons Ltd United States
Edition
1st Edition
Number of pages
224
Condition
New
SKU
V9780471290629
ISBN
9780471290629
Paperback
Condition: New

€ 118.61

Hardcover. With the advent of new technology, new markets, and new products, the rapidly changing responsibilities of the professional housekeeper demand a resource manual for today's lodging industry. In this Fourth Edition of The Professional Housekeeper, the authors address the evolving role of the professional housekeeper as a manager. Num Pages: 320 pages, Illustrations, forms,plans. BIC Classification: KNSH. Category: (P) Professional & Vocational; (UF) Further/Higher Education; (XV) Technical / Manuals. Dimension: 284 x 218 x 25. Weight in Grams: 980.
Format
Hardback
Publication date
1998
Publisher
John Wiley and Sons Ltd United States
Edition
4th Edition
Number of pages
320
Condition
New
SKU
V9780471291930
ISBN
9780471291930
Hardback
Condition: New

€ 178.81

Hardcover. This book provides the reader with guidelines and approaches in the development of tourism that respond to community desires and needs. Planning techniques applicable to both developed and underdeveloped countries address tourist attractions, urban tourism, large resorts, and limited special interest tourism. Num Pages: 528 pages, illustrations facsimiles, maps, plans. BIC Classification: KNSG. Category: (P) Professional & Vocational; (UF) Further/Higher Education; (UU) Undergraduate; (XV) Technical / Manuals. Dimension: 195 x 241 x 31. Weight in Grams: 1084.
Format
Hardback
Publication date
1991
Publisher
John Wiley & Sons Inc United States
Edition
1st Edition
Number of pages
528
Condition
New
SKU
V9780471293927
ISBN
9780471293927
Hardback
Condition: New

€ 187.41

Hardcover. What It Takes to be a Leader in Hospitality Sales-Principles and Techniques for Success What's the key to success in today's competitive hospitality industry? Sales-the art and science of telling potential customers that you have the product they need, when they need it, and where, at a price that's right for them. Num Pages: 352 pages, Ill. BIC Classification: KJS; KNSH; YNW. Category: (P) Professional & Vocational; (U) Tertiary Education (US: College). Dimension: 238 x 195 x 26. Weight in Grams: 812.
Format
Hardback
Publication date
1999
Publisher
John Wiley and Sons Ltd United States
Edition
1st Edition
Number of pages
352
Condition
New
SKU
V9780471296799
ISBN
9780471296799
Hardback
Condition: New

€ 187.41

Subscribe to our newsletter

News on special offers, signed editions & more!