24%OFF
Stock image for illustration purposes only - book cover, edition or condition may vary.
Managing conflict in the workplace: 4th edition
Shay Mcconnon
€ 14.99
€ 11.44
FREE Delivery in Ireland
Description for Managing conflict in the workplace: 4th edition
Paperback. Num Pages: 144 pages, Illustrations. BIC Classification: KJMV2; KJW. Category: (G) General (US: Trade). Dimension: 233 x 152 x 11. Weight in Grams: 228.
This book gives an understanding of the origins and nature of conflict, and enables the reader to find solutions through open communication and mutual trust and respect. It offers a simple structure which will allow all parties to reach the magic of win-win.
Contents: About the authors; Preface; Introduction; 1. How the view explains our differences; 2. Differences in personality types; 3. Fight the difference or celebrate it? 4. Are you building a bridge or a barrier?; 5. Understand and manage your feelings; 6. Develop your skills and increase your choices; 7. Four steps to resolution; 8. Preventing conflict; ... Read more
Product Details
Format
Paperback
Publication date
2010
Publisher
How To Books
Condition
New
Number of Pages
144
Place of Publication
London, United Kingdom
ISBN
9781845284138
SKU
V9781845284138
Shipping Time
Usually ships in 5 to 9 working days
Ref
99-99
About Shay Mcconnon
Shay and Margaret McConnon are co-founders of People First, an international training and consultancy group that runs courses on winning relationships in the workplace. They work with many of the leading companies in Europe and the USA.
Reviews for Managing conflict in the workplace: 4th edition
'... contains great ideas, simply explained, to be put into practice by those in the workplace who'd not only like to manage conflicts that typically occur but also prevent them.' Dr Pam Spurr, Psychologist and Life Coach, LBC Radio. 'A work by two psychologists on how to establish trust and harmony in the workplace. The authors analyse the four ... Read more