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Contact Us! Coursebook with Audio CD: Call Center English Skills
Jane Lockwood
€ 34.99
€ 34.05
FREE Delivery in Ireland
Description for Contact Us! Coursebook with Audio CD: Call Center English Skills
paperback. CONTACT US develops high-end professional English language communication skills for the BPO industry. Num Pages: 136 pages. BIC Classification: 2AB; ESB. Category: (L) ELT / TEFL. Dimension: 297 x 210 x 6. Weight in Grams: 430.
CONTACT US develops high-end professional English language communication skills for the BPO industry. The Coursebook contains 10 units with a total of 100 hours of motivating and highly relevant training material. The units are based on real calls taken from a cross-section of industries. The units need not be completed in sequence nor in full; the course is designed to allow trainers and students to use materials flexibly from the book according to their needs.
CONTACT US develops high-end professional English language communication skills for the BPO industry. The Coursebook contains 10 units with a total of 100 hours of motivating and highly relevant training material. The units are based on real calls taken from a cross-section of industries. The units need not be completed in sequence nor in full; the course is designed to allow trainers and students to use materials flexibly from the book according to their needs.
Product Details
Publication date
2009
Publisher
Cambridge University Press United Kingdom
Number of pages
136
Condition
New
Format
Paperback
Number of Pages
136
Place of Publication
Cambridge, United Kingdom
ISBN
9780521124737
SKU
V9780521124737
Shipping Time
Usually ships in 7 to 11 working days
Ref
99-26
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