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5%OFFJames R Persse - Process Improvement Essentials - 9780596102173 - V9780596102173
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Process Improvement Essentials

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Description for Process Improvement Essentials Paperback. Combines the foundation needed to understand process improvement theory with the best practices to help individuals implement process improvement initiatives in their organization. The three leading programs: ISO 9001:2000, CMMI, and Six Sigma tend to get lumped together under a common label. This book is guide to these three programs. Num Pages: 352 pages, black & white illustrations. BIC Classification: UMZ. Category: (P) Professional & Vocational. Dimension: 180 x 234 x 23. Weight in Grams: 608.
Today, technology has become too much a part of overall corporate success for its effectiveness to be left to chance. The stakes are too high. Fortunately, the idea of 'quality management' is being reinvigorated. In the last decade process programs have become more and more prevalent. And, out of all the available options, three have moved to the top of the chain. These three are: The 9001:2000 Quality Management Standard from the International Standards Organization; The Capability Maturity Model Integration from the Software Engineering Institute; and Six Sigma, a methodology for improvement shaped by companies such ... Read more

Product Details

Format
Paperback
Publication date
2006
Publisher
O'Reilly Media, Inc, USA United States
Number of pages
352
Condition
New
Number of Pages
352
Place of Publication
Sebastopol, United States
ISBN
9780596102173
SKU
V9780596102173
Shipping Time
Usually ships in 7 to 11 working days
Ref
99-1

About James R Persse
James R Persse, PhD is an IT professional specializing in Process Management, Continuous Quality Improvement, Software Process Improvement, Industry Best Practices Design, and Cultural and Organizational Change. He has held executive positions in the healthcare, telecom, and technology industries, and serves now as a process consultant for companies adopting CMMI, ITIL, ISO 9001:2000, and CobiT.

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