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Practical Manual of Quality Function Deployment
Davide Maritan
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Description for Practical Manual of Quality Function Deployment
Hardback. .
This book introduces into the practical application of Quality Function Deployment (QFD) beyond the famous House of Quality Matrix by presenting a fully developed example of a clear and comprehensive QFD framework. The QFD workflow is described step by step, encompassing strategic planning, customer surveys, product and service characteristics, mechanisms, parts and cost deployment, technologies, process phases and faults analysis. The model, as presented with practical suggestions, can be used in firms with low resources and/or need for speed. In addition, a chapter is dedicated to the most common “fuzzy” algorithms, explained for professionals and the book closes by describing ... Read more
This book introduces into the practical application of Quality Function Deployment (QFD) beyond the famous House of Quality Matrix by presenting a fully developed example of a clear and comprehensive QFD framework. The QFD workflow is described step by step, encompassing strategic planning, customer surveys, product and service characteristics, mechanisms, parts and cost deployment, technologies, process phases and faults analysis. The model, as presented with practical suggestions, can be used in firms with low resources and/or need for speed. In addition, a chapter is dedicated to the most common “fuzzy” algorithms, explained for professionals and the book closes by describing ... Read more
Product Details
Publisher
Springer International Publishing AG Switzerland
Number of pages
203
Format
Hardback
Publication date
2014
Condition
New
Number of Pages
190
Place of Publication
Cham, Switzerland
ISBN
9783319085203
SKU
V9783319085203
Shipping Time
Usually ships in 4 to 8 working days
Ref
99-1
About Davide Maritan
Davide Maritan is the head of Maritan Engineering, which focuses on Quality Function Deployment, creative innovation, software and renewable energy design. He is also the CEO at Geotherm Srl, which sells geothermal heat pump systems. He has two decades of experience in consulting and teaching in QFD, market analysis and creative decision support systems. He holds an MSc degree in ... Read more
Reviews for Practical Manual of Quality Function Deployment
"Maritan has written one of the best books to date on QFD. [...] With the exception of the 'bibles' by QFD founders Akao and Mizuno, you can now toss the rest of your QFD library." (Glenn Mazur, QFD Institute, Amazon, October 2014)