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27%OFFMerlino, James - Service Fanatics: How to Build Superior Patient Experience the Cleveland Clinic Way - 9780071833257 - V9780071833257
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Service Fanatics: How to Build Superior Patient Experience the Cleveland Clinic Way

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Description for Service Fanatics: How to Build Superior Patient Experience the Cleveland Clinic Way Hardcover. Featuring customer service case studies, as well as invaluable insight from C-level executives at top corporations in various industries, this book provides actionable lessons for any manager and business leader beyond healthcare. Num Pages: 288 pages, illustrations. BIC Classification: KJM; MBDP; MQC. Category: (G) General (US: Trade). Dimension: 235 x 169 x 28. Weight in Grams: 510.

Product Details

Format
Hardback
Publication date
2014
Publisher
McGraw-Hill Professional
Edition
1st Edition
BICCode
KJM; MBDP; MQC
Condition
New
Sales rank
713370
ISBN
9780071833257
SKU
V9780071833257
Shipping Time
Usually ships in 4 to 8 working days
Ref
99-1

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