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Contact US! Trainer´s Manual: Call Center English Skills
Jane Lockwood
€ 15.86
FREE Delivery in Ireland
Description for Contact US! Trainer´s Manual: Call Center English Skills
paperback. CONTACT US develops high-end professional English language communication skills for the BPO industry. Num Pages: 64 pages, black & white illustrations. BIC Classification: 2AB; ESB. Category: (L) ELT / TEFL. Dimension: 293 x 210 x 5. Weight in Grams: 192.
CONTACT US develops high-end professional English language communication skills for the BPO industry. This manual contains a comprehensive introduction to the course, outlining the teaching approach and describing the unit structure in detail. It includes model answers to the activities and keys to exercises as well as photocopiable materials.
CONTACT US develops high-end professional English language communication skills for the BPO industry. This manual contains a comprehensive introduction to the course, outlining the teaching approach and describing the unit structure in detail. It includes model answers to the activities and keys to exercises as well as photocopiable materials.
Product Details
Publisher
Cambridge University Press United Kingdom
Number of pages
64
Format
Paperback
Publication date
2010
Condition
New
Number of Pages
64
Place of Publication
Cambridge, United Kingdom
ISBN
9780521178587
SKU
V9780521178587
Shipping Time
Usually ships in 7 to 11 working days
Ref
99-40
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