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12%OFFSansbury, John - Service Level Manager: Careers in It Service Management (BCS Guides to It Roles) - 9781780172941 - V9781780172941
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Service Level Manager: Careers in It Service Management (BCS Guides to It Roles)

Sansbury, John

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Description for Service Level Manager: Careers in It Service Management (BCS Guides to It Roles) Paperback. The role of service level manager is critical in that the agreements negotiated with customers should inform the activities of the service provider. This book aims to help those whose role is to establish, negotiate, manage or update service level agreements and to use these as the basis of continual service improvement. Series: BCS Guides to IT Roles. Num Pages: 128 pages. BIC Classification: KJM; KNTX; UB; VSC. Category: (P) Professional & Vocational. Dimension: 198 x 129 x 0. .

Product Details

Publisher
BCS
Format
Paperback
Publication date
2017
Series
BCS Guides to IT Roles
BICCode
KJM; KNTX; UB; VSC
Condition
New
Weight
28g
Sales rank
968259
ISBN
9781780172941
SKU
V9781780172941

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