Information Technology in the Service Society: A Twenty-First Century Lever
Committee to Study the Impact of Information Technology on the Performance of Service Activities, National Research Council
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Description for Information Technology in the Service Society: A Twenty-First Century Lever Paperback. Examines what macroeconomic data do and do not show about the impact of information technology on service-sector productivity. This book assesses the ways in which different service firms have implemented information technology, examining the impact of management actions and styles on the perceived benefits of information technology in services. Num Pages: 288 pages, Illustrations. BIC Classification: PDR; TGP; UY. Category: (P) Professional & Vocational. Dimension: 229 x 152 x 25. Weight in Grams: 454.
National Academy Press Washington, D.C.
PDR; TGP; UY
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