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29%OFFHead Simon - Mindless - 9780465018444 - V9780465018444
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Description for Mindless Hardcover. The tools of corporate efficiency - expert systems, databases, and operations management - have improved our lives significantly, but with a cost: they're turning us into mindless drones. This book traces how these IT-intensive management systems have come to dominate our lives, with a profound effect in particular on the middle class. Num Pages: 240 pages. BIC Classification: KJQ; PDR. Category: (G) General (US: Trade). Dimension: 217 x 144 x 22. Weight in Grams: 352.
We live in the age of Computer Business Systems (CBSs),the highly complex, computer-intensive management programs on which large organizations increasingly rely. In Mindless , Simon Head argues that these systems have come to trump human expertise, dictating the goals and strategies of a wide array of businesses, and de-skilling the jobs of middle class workers in the process. CBSs are especially dysfunctional, Head argues, when they apply their disembodied expertise to transactions between humans, as in health care, education, customer relations, and human resources management. And yet there are industries with more human approaches, as Head illustrates with specific ... Read more

Product Details

Publication date
The Perseus Books Group United States
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Number of Pages
Place of Publication
, United States
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About Head Simon
Simon Head, a Senior Fellow at the Institute for Public Knowledge at New York University and Senior Member of St. Antony's College at Oxford University, serves as the Director of Programs at the New York Review of Books Foundation. He divides his time between Oxford, England and New York.

Reviews for Mindless
New York Review of Books "[An] arresting new book... Head offers a powerful indictment of contemporary Anglo-American Capitalism... He brilliantly translates ideas remote from the experience of most people into everyday language... [and] deconstructs and demystifies the pseudoscientific, abstract, jargonized language of management studies in order to reveal the dispiriting realities it obscures." Kirkus Reviews, Starred Review "A dark, revealing ... Read more

Goodreads reviews for Mindless

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