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19%OFFMichael Heppell - Five Star Service: How to deliver exceptional customer service - 9781292100203 - V9781292100203
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Five Star Service: How to deliver exceptional customer service

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Description for Five Star Service: How to deliver exceptional customer service Paperback. Create magic moments that get you noticed, remembered and referred. Providing excellent customer service is the surest way to greater success for your organisation and a more successful career for you. And it's not half as difficult or time consuming to achieve as you might think! Num Pages: 296 pages. BIC Classification: KJSU. Category: (G) General (US: Trade). Dimension: 139 x 216 x 21. Weight in Grams: 446.
Create magic moments that get you noticed, remembered and referred. Providing excellent customer service is the surest way to greater success for your organisation and a more successful career for you. And it's not half as difficult or time consuming to achieve as you might think!

Product Details

Publisher
Pearson Education Limited
Format
Paperback
Publication date
2015
Condition
New
Number of Pages
296
Place of Publication
Harlow, United Kingdom
ISBN
9781292100203
SKU
V9781292100203
Shipping Time
Usually ships in 4 to 8 working days
Ref
99-2

About Michael Heppell
Michael Heppell is one of the UK's top motivational trainers. His programmes on Brilliance and 5-Star Service have been attended by tens of thousands of individuals and used by many hundreds of companies across the UK and overseas as a way to motivate individuals to be all they can be. His current clients include major blue chip companies, high street ... Read more

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