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Raving Fans (The One Minute Manager)
Kenneth Blanchard
€ 13.99
€ 10.31
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Description for Raving Fans (The One Minute Manager)
Paperback. With a new foreword by Ken Blanchard A straightforward and snappy guide to successful customer service from the author of the bestselling The One Minute Manager. Series: The One Minute Manager. Num Pages: 160 pages. BIC Classification: KJSU. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 196 x 129 x 11. Weight in Grams: 98.
With a new foreword by Ken Blanchard
A straightforward and snappy guide to successful customer service from the author of the bestselling The One Minute Manager.
Raving Fans, in a nutshell, is the advice given to a new Area Manager on his first day – in an extraordinary business book that will help everyone, in every kind of organisation or business, deliver stunning customer service and achieve miraculous bottom-line results.
... Read moreProduct Details
Publisher
Harper
Number of pages
160
Format
Paperback
Publication date
2011
Series
The One Minute Manager
Condition
New
Number of Pages
160
Place of Publication
London, United Kingdom
ISBN
9780006530695
SKU
V9780006530695
Shipping Time
Usually ships in 5 to 9 working days
Ref
99-98
About Kenneth Blanchard
Ken Blanchard is the founder and Chairman of The Ken Blanchard Companies. His One Minute Manager series has sold over 18 million copies and been translated into more than 25 languages. He has also written or co-authored numerous other books, including Gung Ho!, Big Bucks! and Raving Fans!. The Blanchards currently live in San Diego.
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